What does Kogsy After-Hours do?
Kogsy answers a home-care agency’s after-hours calls, sends real emergencies to the agency’s named on-call person, and routes caregiver call-offs to that person.
Frequently asked questions
Questions agency owners ask.
Straight answers about after-hours calls, emergency escalation, call-offs, pricing, and getting started.
Which agencies is Kogsy After-Hours for?
Kogsy After-Hours is for home-care agencies in the United States and Canada that need a clearer way to cover overnight calls, escalation, and caregiver call-offs.
What kinds of calls enter the after-hours flow?
Caregiver, family, and prospect calls can enter the after-hours flow. Calls are answered and sorted so real emergencies reach the on-call person your agency names.
What happens when a real emergency comes in?
Your agency names the on-call person before coverage begins. When a real emergency comes in, it is escalated to that person.
What happens when a caregiver calls off?
Kogsy captures the call-off details and routes them to the on-call person your agency names so coverage can move forward.
How much does Kogsy After-Hours cost?
Pricing is scoped to your agency’s coverage. Book a demo to walk through your after-hours lines, escalation needs, and call-off workflow.
How does an agency get started?
Book a demo. We’ll walk through your current after-hours flow, named on-call route, and call-off shift process.
See your workflow
Still deciding whether it fits?
Walk through your lines, escalation route, and call-off process in a demo.